Job Description
Job Title:  Supplier Complaint Expert
Job Location (Short):  Plzeň, CZE, 30100
Posting Start Date:  10/8/25

 

 

Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years. From vegan food to resource-efficient buildings to solar cells, we develop sustainable solutions that change the future.

 

 

 

To strengthen our HUB team in Pilsen we are looking for a

 

 

Supplier Complaint Expert

 

 

 

Job Responsibilities

 

  • Technical and administrative processing of supplier complaints with input from procurement and the suppliers incl. the responsibility for "in time / in quality" completion (e.g. 8D report)
  • Support of the supplier management activities, such as supplier evaluation and expediting of the supplier improvement measures
  • Maintenance of quality and supplier related data in SAP and other procurement systems
  • Change management, training activities and consultation for quality related topics

 

 

 

Qualifications Required

 

  • Bachelor degree in engineering, business administration, natural/environmental science or a comparable qualification
  • 2 years work experience in quality/complaint management, preferably, with focus on supplier quality management / supplier quality engineering
  • Experience and advanced knowledge of SAP, preferably SAP QM and SAP MM
  • Knowledge of normative requirements (e.g. ISO 9001, ISO 16949, IATF)
  • Accuracy and ability to summarize complex technical issues in simple words
  • Fluent in written and spoken English and, preferably, German
  • Team player with very emphatic communication skills, persuasiveness and assertiveness

 

 

 

We offer

 

  • Competitive Salary (with yearly bonus up to 15%)
  • Opportunity for Future Growth and Advancement
  • Meal allowance of 123 CZK / day
  • Transport allowance of 100 CZK / day
  • Vacation allowance 10 000 CZK / year
  • Flexi Pass 20 000 CZK / year
  • Christmas allowance 10 000 CZK / year
  • 5 weeks of holiday and for every 3 years of employment plus 1 extra day of holiday
  • 3 days of sick leave per year
  • Pension insurance contribution up to 4 166 CZK / month
  • Home office option

 

...and much more!

 

 

As an international company, we welcome the diversity of people. We consciously promote equal opportunities and a diverse, inclusive culture in our teams - this is what makes us successful.

 

We look forward to receiving your application!

 

Reference code: 30242