Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years. From vegan food to resource-efficient buildings to solar cells, we develop sustainable solutions that change the future.

To strengthen our HUB team in Pilsen we are looking for a User Adoption Specialist to join our team and help drive product usage, customer satisfaction, and user success. If you have a passion for creating impactful strategies, engaging content, and empowering users, this role is for you!

User Adoption Specialist 

Job Responsibilities

• Develop User Adoption Strategies: Create and execute tailored programs to boost product usage and meet the needs of key user segments
• Marketing Campaigns: Collaborate with the team, design and implement targeted campaigns to promote product features and best practices through blogs, webinars, and social media. Monitor and analyze the effectiveness of campaigns
• Deliver Enablement Programs: Organize training sessions, workshops, and onboarding materials to educate and empower users. Maintain a library of user resources, including guides and tutorials
• Collaborate for Success: Work with cross-functional teams to address user pain points, advocate for user needs, and ensure feedback informs product development
• Analyze and Report: Track user adoption metrics, evaluate campaign performance, and present insights to stakeholders

Job Requirements

• Bachelor’s degree in Marketing, Business, IT, Communications, or a related field
• 3+ years of experience in user adoption, customer success, or marketing, ideally in the technology or SaaS industry
• Proven success in creating and executing user adoption and marketing strategies
• Strong skills in creating training materials and customer enablement programs
• Excellent project management, communication, and interpersonal skills
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Proficiency in marketing tools, CRM systems, and analytics platforms
• Fluency in English and German language
• A customer-centric approach and passion for helping users succeed

What We Offer

• Competitive Salary (with yearly bonus of 15%)
• Opportunity for Future Growth and Advancement
• Meal allowance of 123 CZK / day
• Transport allowance of 100 CZK / day
• Flexi Pass 20 000 CZK / year
• Vacation allowance 10 000 CZK / year
• Christmas allowance 10 000 CZK / year
• 5 weeks of holiday and for every 3 years of employment plus 1 extra day of holiday
• 3 days of sick leave per year
• Pension insurance contribution up to 4 166 CZK / month
• Home office option

... and much more!

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As an international company, we welcome the diversity of people. We consciously promote equal opportunities and a diverse, inclusive culture in our teams - this is what makes us successful.

We look forward to receiving your application!

Reference code: 29639

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