IT Systems Analyst

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Date: Jan 13, 2023

Location: Charleston, TN, US

Company: Wacker Chemie AG

 

Our world needs ideas! As one of the world’s most research-intensive chemical companies, we have been developing leading solutions for numerous sectors – from construction to photovoltaics and cosmetics to rubber – for over 100 years. We have a global presence with production sites on three continents and about 14,500 employees from 70 nations.

 

WACKER POLYSILICON is the global leader in the production of polycrystalline hyperpure silicon for the semiconductor and solar solar industries. At our Charleston site, we are currently looking for a IT Systems Analyst to join our growing team.

 

IT Systems Analyst

 

Job Responsibilities

 

  • Provides on-site incident and service management and support to users/internal customers for hardware, software/application, connectivity and systems matters. Troubleshoots and resolves customer tickets including requests, changes, incidents and problems.
  • Coordinate and monitors day to day support activities of our external IT Service Desk partner and as well as other external partners
  • Collaborate and align with global teams such as: Global Client and Identity and Access Management, asset life cycle, configuration management teams on tools and service management strategy, processes and standards.
  • Manage, lead, and participate in local projects as subject matter expert on projects such as hardware lifecycle, IT tools, implementation and user support.
  • Support with security monitoring, incident response and remediation and also participate in regional IT Security initiative.

 

Requirements

  • Bachelor's Degree, preferred in Information Technology or Computer Sciences related
  • 3+ years of experience in IT
  • ITIL Foundation (preferred)

 

WACKER, as an innovative chemical company, makes a vital contribution toward improving the quality of life around the world by developing intelligent solutions for sustainable growth. Our culture focuses on building and retaining diverse and inclusive teams. WACKER offers a great work environment, professional development, challenging careers, competitive benefit offerings and beyond through giving back to our communities.

 

Be part of our WACKER family, across all nations!

 

We are looking forward to your online application at www.wacker.com.
Reference Code: 23348 

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The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. A minimum requirement for this US-based position is the ability to work legally in the United States on a permanent unrestricted basis.  Visa sponsorship is not available for this position, including for any type of US permanent residency (e.g., for a Green card).

 

WACKER is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.


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